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What Do You Know About Your Customers?

Apart from your initial market research, it’s essential that you continuously collect customer information every chance you get. In any business, as such info is a gold mine. These days, having excellent customer service is a great way to stand out from your competition. It’s the secret to repeat business, which can skyrocket your profit, […]

Should I Offer Free Shipping?

Offering free shipping for your customers will surely make a big difference— if you do it the right way. Research shows that many eCommerce sites don’t benefit much from their free shipping offer because more often than not, their customers are not aware. There are also cases when potential buyers get frustrated, annoyed, or angry […]

Can You Use Specific Keywords In Google Shopping?

Several months ago I began working with a new client. He had been running Google Search Campaigns for a few years, but was just getting started with Google Shopping.   On our second call the client understandably said, “I would like my products to show in Google Shopping for the exact same keywords that have converted […]

I Sell Online – What About Brick and Mortar?

Perhaps you’re one of those retailers who actually began your business online. But have you actually considered expanding your marketing and sales offline? This could prove to be more lucrative, or it could just mean more time, money and effort wasted. It could open up new avenues and expose you to the local market, or […]

Site Speed – Solutions

There are always options to improve speed, but I wanted to outline a few of the key ones and some quick pros/cons of each. Each service has their own strengths and if you really want to get aggressive, they actually can all four work together (at least on Yahoo! where our services work). One thing […]

Preparing for A Secure Web

Starting in October 2017, Google Chrome will begin to display a “NOT SECURE” warning whenever a user enters text on a form located on an HTTP page. This warning is designed to alert website visitors that your website is not running on the HTTPS protocol. Google has made it apparent that this is only the […]

Site Speed – Analyzing Test Results

When you run tests using any of the three major online tests (Google Page Speed Insights, Pingdom or WebPageTest), there’s a lot of info to absorb. It would take hours to go over every detail of every report, but I wanted to give you a quick rundown on some of the major messages and what […]