If you’re an online merchant using Shopify, Magento 2, or BigCommerce, you know how important it is to provide excellent customer service. Keeping up with customer service tickets can be overwhelming, but it’s crucial for building customer loyalty and growing your business.
That’s where Gorgias comes in.
Gorgias is the #1 eCommerce helpdesk for Shopify, Magento, and BigCommerce merchants. With over 6,000 brands like Steve Madden, Timbuk2, and Marine Layer using their platform, Gorgias has become a go-to solution for eCommerce customer service.
Who is Gorgias for?
It’s for online merchants who need a scalable helpdesk. If you’re struggling to keep up with customer service tickets, want to centralize all customer conversations, or are interested in turning customer service into a revenue generator, then Gorgias is the solution for you.
Gorgias was built for eCommerce, with deep integrations with Shopify, Magento, and BigCommerce. It integrates seamlessly with top eCommerce apps and automates up to 20% of ticket volume using machine learning. This means you can spend less time on repetitive tasks and more time building your business.
One of the standout features of Gorgias is its true omnichannel management. You can manage SMS, phone, live chat, Facebook and Instagram comments, and DMs all in one place. This means you can provide a seamless customer experience no matter where your customers are reaching out from.
Gorgias is also priced to grow with brands. Starting at just $60/month, all plans include an unlimited number of users and access to top integrations. This means you can start with a plan that fits your current needs and upgrade as your business grows.
Overall, if you’re an eCommerce merchant looking for a scalable helpdesk solution that can help you automate tasks, centralize conversations, and provide excellent customer service across multiple channels, then Gorgias is the solution for you. With deep integrations with Shopify, Magento, and BigCommerce, it’s a solution that’s built for eCommerce and priced to grow with your business.
Get More Information About Gorgias
For more information about Gorgias, email firstname.lastname@example.org and we’ll put you in touch with a representative who can assist.
Scott Sanfilippo began his eCommerce journey in 1994 by co-founding one of the Internet’s first online retailers, TheFerretStore.com, which was acquired by PetCo in 2006. In 2001, he co-founded the eCommerce design and marketing firm Solid Cactus, which was acquired by web.com in 2009. Today, Scott is the General Manager of Your Store Wizards and lives in Delray Beach, FL. Scott can be contacted at email@example.com.